Key Responsibilities

1. Office Administration

• Front Office Management: Oversee reception duties, handle incoming calls, emails, and visitor management.
• Facility & Supplies Management: Maintain office equipment, order stationery, and ensure a safe, clean, and well-organized workplace.
• Record Keeping: Maintain and update company files, documents, and confidential records (contracts, licenses, renewals).
• Vendor Coordination: Liaise with suppliers, service providers, and maintenance contractors; negotiate service agreements.
• Travel & Logistics: Arrange travel itineraries, visas, hotel bookings, and transportation for staff or guests.
• Meeting & Event Support: Organize company meetings, prepare agendas, and ensure availability of meeting facilities and refreshments.
• Petty Cash & Expenses: Handle petty cash, verify bills/invoices, and support finance with expense reports.

2. Human Resources

• Recruitment & Onboarding: Post job ads, screen CVs, schedule interviews, prepare offer letters, and manage joining formalities.
• Employee Records Management: Maintain HR database, personnel files, and update employee information.
• Attendance & Leave Management: Monitor attendance, leaves, and overtime; coordinate with payroll for accurate salary processing.
• HR Policies & Compliance: Assist in drafting and implementing HR policies in line with Omani labour laws; ensure compliance with PASI and ROP requirements.
• Employee Engagement: Plan team-building activities, staff events, and internal communication initiatives.
• Performance & Appraisals: Support the performance evaluation process and keep records of employee development plans.
• Grievance & Conflict Handling: Act as a point of contact for employee queries and grievances, escalating as needed.

3. General Support

• Management Assistance: Provide administrative support to senior management and handle special projects as assigned.
• Confidentiality: Protect sensitive company and employee information at all times.
• Continuous Improvement: Suggest ways to improve office processes, employee experience, and overall efficiency.

Skills & Competencies

• Strong organizational and multitasking abilities
• Excellent communication (Arabic & English preferred)
• Knowledge of Oman Labour Law and PASI requirements
• Proficiency in MS Office / HRIS software
• Problem-solving and conflict-resolution skills

Job Description:

As a Senior Communications Executive at Galaxy Way, you will play a vital role in building strong client relationships and transforming their goals into effective strategies. You will serve as the primary point of contact between clients and internal teams, ensuring smooth communication, strategic consistency, and high-quality execution at every touchpoint.

Key Responsibilities

• Foster and maintain strong, long-lasting client relationships by understanding their evolving needs and providing exceptional service.
• Translate client goals into actionable communication and marketing strategies that align with the agency’s capabilities.
• Manage daily client accounts, including project planning, budgeting, and resource coordination.
• Ensure projects are delivered on time and within budget by managing schedules and anticipating potential challenges.
• Oversee social media activities, stay updated on platform trends, and coordinate the execution of promotional advertising campaigns.
• Develop a thorough understanding of each client’s business and industry to deliver informed insights and proactive recommendations.
• Collaborate closely with internal departments—design, production, events, and strategy—to ensure consistency in brand messaging and delivery.
• Lead the content development process from ideation to publication, ensuring alignment with client objectives. Monitor content performance using analytics tools and optimize strategies based on key performance indicators.
• Guarantee all content consistently reflects the client’s tone of voice, brand guidelines, and messaging style.
• Maintain a structured and consistent publishing schedule across platforms.
• Continuously explore new content formats and audience engagement methods to increase reach and impact.
• Collaborate with influencers, media contacts, and external stakeholders to enhance campaign visibility as needed.
• Create detailed project and campaign proposals, guiding clients from initial ideas to execution while ensuring strategic alignment.
• Share project management best practices with team members to improve internal processes and boost efficiency.
• Take on additional tasks as needed to support the agency's broader goals and help the team succeed.

Qualifications & Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• 3–5 years of experience in account management, communications, or marketing within an agency or corporate environment.
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven setting.
• Strong leadership and client management skills with excellent communication and interpersonal abilities.
• Bilingual proficiency in English and Arabic (written and spoken).
• Solid understanding of social media strategy, campaign management, and analytics.
• Exceptional organizational, problem-solving, and multitasking skills.
• Proficiency with project management and collaboration tools (e.g., Asana, Trello, or similar).
• A proactive, solutions-oriented mindset with a strong attention to detail.

Job Description:

The AI Designer Specialist is responsible for creating visually captivating and innovative content by leveraging AI-powered design tools. This role blends creativity with technology, enabling the production of unique, brand-aligned visuals that enhance marketing and creative campaigns. The AI Designer works closely with design, content, and marketing teams to conceptualize, generate, and refine visual assets, ensuring quality, consistency, and creative impact across all digital platforms.

Key Responsibilities

• Generate creative and high-quality visual assets using leading AI platforms 
• Translate creative ideas and concepts into compelling AI-generated visuals.
• Edit, refine, and customize AI outputs to meet brand and campaign requirements.
• Collaborate with designers, copywriters, and marketing teams to develop cohesive visual campaigns.
• Explore and integrate the latest advancements in AI tools and design technologies.
• Ensure consistency, originality, and innovation in all visual deliverables.
• Support the development of internal AI design workflows and best practices.
• Qualifications & Requirements:
• Proven hands-on experience with AI design tools and creative workflows.
• Solid understanding of design principles, branding, and visual storytelling.
• Proficiency in Adobe Creative Suite or similar software for post-processing.
• Strong creative thinking and problem-solving skills.
• Ability to work efficiently on multiple projects with tight deadlines.
• Passion for emerging technologies and innovation in digital design.

• Excellent communication and collaboration skills within a creative team environment.

Qualifications & Requirements

• Strong portfolio demonstrating creative and strategic design work for social platforms.
• Bachelor’s degree in Graphic Design, Visual Communication, or a related field.
• Minimum 5 years of professional experience in digital and social media design.
• Proven expertise in Adobe Creative Suite (Photoshop, Illustrator, After Effects, InDesign).
• Experience in managing design projects from concept to execution.
• Bilingual (Arabic & English) proficiency preferred.
• Excellent understanding of typography, color theory, and visual hierarchy.
• Ability to work independently and lead creative discussions within a team.
• Knowledge of motion graphics or animation tools is an added advantage.

Job Description:

We are seeking a creative and driven Content Writer to join our dynamic team. The ideal candidate is passionate about storytelling and capable of crafting compelling, high-quality content across a wide range of formats — from social media posts and website copy to campaigns, slogans, and brand materials. This role requires both strategic thinking and a keen eye for language that engages, informs, and inspires.

Key Responsibilities:

• Develop and produce engaging bilingual content for social media, websites, campaigns, taglines, and marketing materials.
• Conduct thorough research and stay updated on industry trends to ensure content remains relevant and engaging.
• Collaborate with marketing, design, and production teams to ensure all messaging aligns with brand strategy and tone.
• Manage the entire content creation process — from ideation and drafting to editing and publishing.
• Monitor content performance with analytics tools and use insights to improve future work.
• Maintain a consistent brand voice and tone across all platforms.
• Manage multiple projects at the same time while meeting deadlines and quality standards.
• Plan and keep a consistent content calendar and posting schedule.
• Consistently seek new creative and innovative methods to boost audience engagement.

Qualifications & Requirements:

• Minimum of 3 years of experience in content creation, copywriting, or a related field.
• Excellent writing, editing, and proofreading skills in both Arabic and English.
• Ability to convey ideas clearly, concisely, and creatively.
• Strong research and fact-checking capabilities.
• Understanding of SEO principles and content optimization techniques.
• Familiarity with content management systems (CMS) and digital publishing tools.
• Exceptional attention to detail, organization, and time management skills.

Job Description:

The Senior Graphic Designer is responsible for leading the creation of visually impactful designs that effectively communicate brand messages and meet client objectives. This role requires a high level of creativity and strategic thinking to develop engaging visual content for social media and digital platforms. The Senior Graphic Designer will collaborate closely with the creative, content, and marketing teams, ensuring design excellence, consistency, and innovation across all projects. Additionally, the role involves mentoring junior designers and contributing to the overall creative direction of campaigns.

Key Responsibilities

• Conceptualize, design, and produce high-quality visual content tailored for all major social media platforms.
• Lead the creative development of campaign visuals, ensuring alignment with brand guidelines and communication objectives.
• Create a variety of content formats including static posts, carousels, stories, GIFs, and light motion graphics.
• Collaborate closely with marketing, content, and strategy teams to deliver impactful social media campaigns.
• Adapt international or existing brand assets to fit local and regional markets.
• Maintain consistency in brand identity across all design materials.
• Stay updated on emerging social media trends, design techniques, and platform specifications.
• Manage multiple projects simultaneously and meet tight deadlines.

• Basic animation or motion design skills will be considered an added advantage.
  

Qualifications & Requirements

• Strong portfolio demonstrating creative and strategic design work for social platforms.
• Bachelor’s degree in Graphic Design, Visual Communication, or a related field.
• Minimum 5 years of professional experience in digital and social media design.
• Proven expertise in Adobe Creative Suite (Photoshop, Illustrator, After Effects, InDesign).
• Experience in managing design projects from concept to execution.
• Bilingual (Arabic & English) proficiency preferred.
• Excellent understanding of typography, color theory, and visual hierarchy.
• Ability to work independently and lead creative discussions within a team.
• Knowledge of motion graphics or animation tools is an added advantage.

Job Description:

The Community Manager is responsible for building and maintaining a positive, engaging online presence for the brand. This role focuses on fostering meaningful relationships with followers, managing conversations across platforms, and ensuring that all interactions reflect the brand’s tone and values.

Key Responsibilities:

• Monitor and manage daily interactions (comments, DMs, mentions, and tags) across all social media platforms.
• Respond promptly and professionally to inquiries and feedback, reflecting the brand’s tone and identity.
• Track audience sentiment, highlight key feedback, and compile weekly insights reports.
• Handle negative comments or sensitive situations in line with the brand’s response protocol and crisis communication plan.
• Use monitoring and analytics tools (e.g., Meta Business Suite, Talkwalker, Sprout Social) to evaluate performance.
• Prepare weekly and monthly performance reports that summarize engagement metrics and audience behavior.
• Identify trends and provide actionable recommendations to improve community interaction.
• Coordinate with internal teams (content, design, client servicing) to ensure consistent communication.
• Submit feedback and strategic recommendations to management regularly.

Qualifications & Experience:

• Bachelor’s degree in Marketing, Communications, Media, or a related field.
• Minimum of 2 years’ experience in social media or community management.
• Excellent command of both Arabic and English (written and spoken).
• Proficiency in social media management and analytics tools.
• Strong communication, writing, and interpersonal skills.
• Creative mindset with attention to detail and brand tone.